Get in touch

Contact

We read every message. Typical response time: 1–3 business days.

General enquiries & support

For questions about the platform, data accuracy, missing features or anything else:

Before writing, check if your question is covered here:

My rating appears wrong — QueenDash uses the official FIDE monthly rating list. If your rating on FIDE's website is correct but wrong here, the next monthly update will fix it automatically. If FIDE's website is also wrong, contact FIDE directly.
A live tournament is not showing — We cover tournaments on the calendar. If a tournament is not there, feel free to suggest it.
I want to delete my account — Email us from the address you used to register and we will delete everything within 30 days.
I found a bug — Great, please describe it with your browser/device and what you were doing. Screenshots always help.

For data protection enquiries, GDPR requests (access, deletion, portability) or legal matters:

[email protected] — subject line: "Privacy request"

See our Privacy Policy for details on your rights and how we handle data.

If you'd like to see a specific elite tournament covered in Live Results, send us:

We'll do our best to add it to the calendar.

For press enquiries, partnership proposals or collaboration ideas: [email protected] — subject line: "Press"